Reservation Specialist


JOB DESCRIPTION: Reservation Specialist Well-qualified and experienced Reservation Specialists are needed to assist customers in making reservations for vacation homes managed by Margaret Rudd & Associates, Inc., REALTORS® property management department. Qualified candidates will quickly handle incoming calls; assist guests with check-in and arrival procedures as well as provide instructions for their stay; provide the highest level of customer service and respond to issues promptly; and, demonstrate a high level of professionalism during each guest interaction. Competitive Candidates Must Meet the Following Qualifications ● Reliable, hardworking, honest, punctual, clean and well spoken ● Strong attention to detail ● Exceptional communication skills ● Business knowledge ● Basic computer skills with the ability to learn new systems ● Ability to follow written and oral instructions from supervisor ● Strong knowledge of reservation system (with training to be provided) ● Ability to work independently and efficiently, or with a team ● Identify and promptly report all property management problems, safety hazards and lost items ● Flexibility with schedule ● Ability to work weekends, especially Saturdays (including holidays) Position Details ● Full-time position ● Comprehensive benefits plan ● Some weekend shifts required based on schedule Position Requirements ● Reliable transportation with up-to-date auto insurance ● Valid driver’s license and social security number ● Clean background and criminal check ● One (1) to two (2) letters of reference from a prior employer ● Authorized to work in United States How to Apply ● Apply in-person at our Oak Island office, located at 210 Country Club Drive, Oak Island NC 28465, o r ● Email [email protected] to request an employment application ● Return completed application and letter(s) of reference to the office or by email to [email protected] ● For questions, please contact us at (800) 486-5441


Phone: 800.486-5441


210 Country Club Drive
Oak Island, North Carolina 28465
United States